An Unengaged Workforce
A Gallup study from 2015 stated that 70 percent of American workers hate their job or are completely disengaged. You can’t run a successful business with a miserable and unengaged workforce. Brian Fielkow simplifies what to do about these miserable statistics with the three Ts: treatment, transparency, and trust.
In an article from Entrepreneur entitled “I suggest you replace your suggestion box with this,” Fielkow cites the three Ts as a necessity to engage drivers and reduce driver turnover: treatment, transparency and trust.
Think back to the last five drivers that left your company and give yourself an honest evaluation on the three Ts. How did you treat those drivers? How transparent were you with them? Did you trust them and did they trust you?
Keeping your trucks full of safe drivers is complex because there are many reasons a driver leaves you. The three Ts are a good structure to organize an analysis of your current state. Treat your drivers like you would your family members. Share the “why” behind major decisions made in the company. Focus your energy on living up to commitments to build up trust with your drivers and expect the same in return.
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