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Features / Incident Management
Incident Management
DriverHub's Incident Management feature centralizes your entire incident response—from real-time triage and documentation to compliance tracking, follow-ups and post-incident training.
TRUSTED BY OVER 5,000 SAFETY, HR AND COMPLIANCE TEAMS
Centralize Your Incident Data
- Repository for all incident-related documentation including reports, media, notes and tasks
- You and your stakeholders have access to consistent information, enhancing your efficiency and data integrity
Submit Incident Details From Your Phone
- When incidents occur, you or your team quickly report essential details immediately from your phone
- Standardize the initial questions about an incident to help categorize severity
- Receive timely notifications, enabling a faster response and reducing the chance of forgotten information
Standardize the Incident Information
- Use a standardized incident form to capture critical details
- Manage follow-up tasks, assign them to users and track their completion, all within the incident record
- Eliminate the need for manual chasing and disparate to-do lists
Share Large Files Via a Link
- Upload all related files (photos, police reports, repair estimates, videos) to the incident record
- Securely share selected files or a bundle of files with internal or external parties via a unique link
- You control what's shared
Dashboard for Status and Trend Analysis
- Get reporting at your fingertips
- Access pre-filtered "Quick Views" for DOT Reportable Accidents and Insurance Reportable incidents
- Review in DriverHub or export to a CSV file
- Use the data trends to plan safety meetings and reduce risks
Samsara Integration to Associate Vehicles and Trailers
- Integrate with Samsara to enable automated linking and attachment of relevant data to your driver, vehicle and trailer incident records
- Streamline how you collect critical evidence and ensure its timely availability within your centralized system
Safety Director
"I am automatically notified when a new high-severity incident is logged or when a critical task assigned to my team becomes overdue, so that I can ensure prompt attention and action."
Administrator
"With the Incident Management feature, I can securely share specific incident files (like videos or photos from Samsara) with our insurance adjuster via a simple link, so that we can expedite the claims process."
Driver Supervisor
"I have a simple way to report the basic details of an incident from my mobile device immediately after it happens, so that the safety team is alerted and can begin the formal documentation process."
Free Incident Management Resources
Incident Management Software vs. Spreadsheets: Which is Right for You?
Poor incident tracking can mean legal exposure and brand damage.
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How Incident Management Software Can Lower Operational Costs
Poor incident management often leads to delays which can increase claim costs.
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The Best Incident Management Software for Motor Carriers
You need a system that features mobile-friendly access, integrates with other platforms and offers real-time reporting.
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