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Features   /   Texting & Email


Texting & Email

With text and email messaging, enable seamless communication between fleet managers and drivers, while improving efficiency in recruiting, compliance management and document submission.

Built for recruiters, compliance managers, and safety teams at for-hire carriers, bus and motorcoach companies, and private fleets who need fast replies from drivers on the road.

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Texting & Email Inbox

How Texting & Email Helps Fleets

Faster Recruiting Process Faster Recruiting Process
Simplified Compliance Management Simplified Compliance Management
Increased Efficiency Increased Efficiency
Enhanced Organization Enhanced Organization
Improved Driver Engagement Improved Driver Engagement
Faster Recruiting Process

Faster Recruiting Process

  • Text candidates from your desktop to tell them where they stand and what comes next
  • Use template texts and emails to reach more candidates in less time
  • Automated texts nudge drivers to finish each step of their application
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Simplified Compliance Management

Simplified Compliance Management

  • Drivers text photos of CDLs, med cards, and other documents straight into their DQ file
  • Collect any form from drivers by mass email or text
  • Drivers sign documents from their phone with e-signature links
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AI License Extractor

Increased Efficiency

  • Replace phone tag and long email chains with one direct channel
  • Automated messages go out overnight, so you start each day with a queue of replies
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Avatar DriverHub Q1

Enhanced Organization

  • Every text and email stays in one inbox for easy tracking
  • Messages come from a business number, so recruiters never share their personal phone numbers
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Improved Driver Engagement

Improved Driver Engagement

  • Reach drivers by text, the channel they check most, even from a truck stop or loading dock
  • Drivers reply without downloading an app or logging in
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What Your Peers Are Saying

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Northern Clearing, Inc.

"Avatar has made onboarding drivers and maintaining their DQ files a breeze! I would highly recommend Avatar to any company needing help with onboarding drivers or driver compliance!" —Haillie Stuart, Corporate Safety Assistant

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Student Transportation of America

"The team at Avatar has gone above and beyond to support our team and ensure a smooth daily operation for all our managers across the US & Canada (more than 500 users!). We sought out to find a partner in compliance and Avatar has continued to exceed our expectations in what a partner looks like." —Erin Mohr, Senior Director Business Applications

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Ultralus

"Avatar has revolutionized how we handle driver compliance. The platform also communicates directly with drivers, keeping them in the loop without constant follow-up. Everything runs smoothly, and nothing gets missed."—Johnny Mullins, Managing Partner

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Capabilities of Texting & Emailing from DriverHub

Capability Avatar DriverHub Details
Two-way texting ✅ Yes Text drivers and candidates from your desktop, and see their replies in DriverHub
Email ✅ Yes Send and receive emails in the same inbox as your texts
Document submission by text ✅ Yes Drivers text photos of CDLs, med cards, and other documents straight into their DQ file
Message templates ✅ Yes Save template texts and emails to reach more drivers in less time
Mass texts and emails ✅ Yes Collect forms or share updates with many drivers at once
Automated texts ✅ Yes Nudges drivers automatically to take their next step
E-signature links ✅ Yes Drivers sign documents from their phone
Business phone number ✅ Yes Texts come from a business number, not a recruiter's personal phone
One central inbox ✅ Yes Every text and email stays in one place for easy tracking
App download required for drivers ❌ No Drivers reply by regular text message from any phone
Extra cost ❌ No Included with DriverHub

 

Frequently Asked Questions

What is the texting and email feature?

The Text Message and Email feature enables seamless communication between fleet managers and drivers, improving efficiency in recruiting, compliance management, and document submission. This centralized system ensures that all communication is organized and accessible in one place. 

Can drivers send documents by text?

Yes. Drivers text photos of their CDLs, med cards, and other documents, and they go straight into the driver’s DQ file. 

Do recruiters have to use their personal phone numbers?

No. Messages come from a business number, so your team never shares personal phone numbers with drivers or candidates. 

Free Texting & Email Inbox Resources

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5 Ways Recruiters Can Use AI and Automation to Hire More Drivers

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Use Texting to Hire More Drivers and Achieve DOT Compliance

Your ATS and compliance management system should make texting the primary way of communication for drivers.

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Standardized Hiring Process Improves Candidate Selection

Have well-documented procedures and rules you follow internally as drivers transition from applicants to new hires.

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Book a Personalized DriverHub Demo

Schedule your DriverHub demo to get 100% compliant and cut cost-per-hire by 50%.

Avatar DriverHub Demo Driver Recruiting Software DOT Compliance Software Applicant Tracking System (1)