Would you drive a truck for your fleet?
I recently stumbled upon an article by Deborah Lockridge from last year that asks that questions to fleets.
She then asks a related follow up question: are you treating your drivers like employees?
The article points out several ways in which drivers are treated differently than all other employees and details for influential business processes that set them apart:
- What they are called
- How they are paid
- How they are evaluated
- How you communicate with them
Finally, the article recommends that you would be well-served to ask them how the feel they are treated. Imagine that! What a novel way to build a stronger relationship. Why not try it today?